Voipstudio MCP

AI - Artificial Intelligence - VoIPstudio MCP Server

The VoIPstudio MCP (Model Context Protocol) server gives Claude AI direct, secure access to your VoIPstudio account data, including recordings, CDRs, live calls, and voicemails. Once connected, Claude can query calls, analyse patterns, surface agent performance issues, and generate QA reports in plain English, with no custom development required.

Add theCX Addonand each recording arrives pre-enriched with a transcript, summary, sentiment, action items, and a CX score. This dramatically reduces the AI work Claude needs to do and keeping your token use down and costs more predictable.

[!info] MCP server URLhttps://mcp.voipstudio.workers.dev/sse
- In Claude.ai, go toSettings → Integrations(or the connectors panel, depending on your plan).
- ChooseAdd custom MCP server(or equivalent).
- Enter the MCP server URL above.
- When prompted for authentication, provide your VoIPstudio API key.
- Save and authorise the connection.

const response = await fetch("https://api.anthropic.com/v1/messages", { method: "POST", headers: { "Content-Type": "application/json", "X-Api-Key": "YOUR_ANTHROPIC_API_KEY" }, body: JSON.stringify({ model: "claude-sonnet-4-6", max_tokens: 1024, mcp_servers: [{ type: "url", url: "https://mcp.voipstudio.workers.dev/sse", name: "voipstudio", authorization_token: "YOUR_VOIPSTUDIO_API_KEY" }], messages: [{ role: "user", content: "Show me agents with a CX score below 6 this week" }] }) });

Most AI platforms that support external MCPs can connect to the VoIPstudio MCP server using the same URL and API key. The exact configuration steps will vary by platform. Look for an option labelledexternal MCP server,custom MCP, orremote MCPin your platform's integrations or settings.

Without theCX Addon, recordings arrive as raw metadata. Claude must transcribe and analyse each call itself, consuming significant tokens per recording.

{ "filters": [ { "property": "calldate", "operator": "gte", "value": "2026-06-09 00:00:00" }, { "property": "cx_score", "operator": "lt", "value": 6 } ], "limit": 100 }

Call Detail Records – the raw log of every call leg. Use for volume stats, cost analysis, duration distributions, and agent activity summaries. Available without the CX Addon.

Parameters:same asget_recordings(filters,limit,page)

Returns a real-time snapshot of all active calls on your account. No parameters required.

Example:"How many calls are in progress right now, and which agents are on them?"

Fetches voicemail messages. Samefilters,limit, andpageinterface as other tools.

Key filterable fields:src,dst,calldate,duration,listened

Returns a direct download URL for the MP3 audio of a specific recording.

Parameter:id(number) — theidfield from aget_recordingsresponse.

[!info] Info Audio URLs are time-limited. Use them promptly; do not cache for extended periods.

All list tools accept an optionalfiltersarray. Each filter object has three properties:

[ { "property": "calldate", "operator": "gte", "value": "2026-06-01 00:00:00" }, { "property": "calldate", "operator": "lte", "value": "2026-06-30 23:59:59" } ]

[{ "property": "cx_score", "operator": "gte", "value": 8 }]

[{ "property": "src_name", "operator": "eq", "value": "Jane Ryder" }]

[{ "property": "disposition", "operator": "eq", "value": "CONNECTED" }]

[ { "property": "type", "operator": "eq", "value": "I" }, { "property": "billsec", "operator": "gt", "value": 300 } ]

"Give me a QA summary for each agent this month — CX score averages, common complaint themes, and their three lowest-scoring calls with summaries."

"What was our call volume by day this week? What was our average handle time, and how many calls went unanswered?"

"Is customer sentiment improving or declining compared to last month? Which call topics correlate with negative sentiment?"

"List all missed inbound calls from the last 24 hours with caller IDs, so I can prioritise callbacks."

"Which extensions have made the most expensive outbound calls this quarter?"

"How many agents are currently on calls, and are there any calls that have been running over 20 minutes?"

Each call Claude analyses without the CX Addon requires Claude to process audio content and generate its own transcription and analysis. The CX Addon offloads this entirely to VoIPstudio:

What VoIPstudio handles (fixed monthly cost, unlimited calls):

- Audio transcription
- Speaker diarisation
- Call summarisation
- Sentiment classification
- Action item extraction
- CX scoring

What Claude receives:Clean, structured text fields ready for reasoning, comparison, and reporting.

This means you can ask Claude to analyse hundreds of calls in a single session at a fraction of the token cost, making large-scale QA, trend analysis, and agent coaching reports practical without unpredictable AI spend.

Build with the Kudosity API to send SMS and MMS. Access developer docs, API references and live testing tools to send messages, manage contact lists, configure webhooks and more.

Give your AI agent its own identity: a real email address, webhook URL, GitHub repo, encrypted secrets vault, memory and skills — hosted MCP, nothing to install.

Read-only public stats for Telegram groups tracked by Limzo — activity, engagement, mood and leaderboards, no API key required.

Access PubNub SDK documentation and API resources for real-time communication applications.

Send and receive emails via Python SDK or MCP. No API keys, no accounts - your wallet is your identity. Pay per call with USDC on Base via the x402 protocol. $0.005 per email.

Connect your Plaud recordings to any MCP-compatible AI client. Search recordings, read transcripts, and generate documents without leaving your AI assistant.

Add real-time chat, voice and video calling, AI agents & moderation to your app.

Interact with Confluence to execute CQL queries, retrieve page content, and update pages.

Connects AI agents to the Feishu/Lark platform via its OpenAPI to automate tasks like document processing, conversation management, and calendar scheduling.