ServiceNow
About
A production-ready Model Context Protocol (MCP) server for ServiceNow platform integration. Built with TypeScript for Node.js 20+, this server enables LLMs and AI assistants to interact with ServiceNow instances through a standardized interface.
Details
- Author
- habenani-p
- Categories
- Developer Tools, Other, Automation, API
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Setup
Install ServiceNow in your MCP client (Claude Desktop, Cursor, Windsurf, and others).
Repository: https://github.com/habenani-p/servicenow-mcp
Follow the installation instructions in the repository README, then restart your MCP client.
Connect Claude, ChatGPT, Gemini, Cursor, Copilot, or any AI, to ServiceNow.
450+ tools across ITSM, ITOM, CMDB, HRSD, CSM, Flow Designer, scripting & portal. Read, build, query and automate any instance in plain English.
New in 4.4 to 4.7: impact analysis (list_table_config / find_field_references / find_script_references) to see what depends on a table, field or script before you change it, Local Sync to pull artifacts to local files, and aggregate_report for server-side reports (count plus averages, no truncation).
# 1 — install npm install -g nowaikit # 2 — run the wizard: it detects your AI clients and writes their config for you npx nowaikit setup
Restart your AI client (Claude Desktop, Cursor, …) and start asking. Done.
Prefer a UI?npx nowaikit webfor a local dashboard — or useNowAIKit Cloud(nothing to install).
Add this to your client's MCP config (Claude Desktopclaude_desktop_config.json, Cursor~/.cursor/mcp.json, etc.):
{ "mcpServers": { "nowaikit": { "command": "npx", "args": ["-y", "nowaikit"], "env": { "SERVICENOW_INSTANCE_URL": "https://yourcompany.service-now.com", "SERVICENOW_BASIC_USERNAME": "your_username", "SERVICENOW_BASIC_PASSWORD": "your_password" } } } }
OAuth, multiple instances, and per-client steps →Client setup·OAuth setup.
No instance? Grab a free Personal Developer Instance atdeveloper.servicenow.com.
- "How many active P1 incidents are open right now?"
- "Show me the 5 most recent changes and their risk."
- "Create a business rule on the incident table that…"
- "Run the ATF suite for the HR onboarding flow."
- "What's the CMDB health for our prod CIs?"
- "Look up GlideRecord.addEncodedQuery in the ServiceNow docs and show the syntax."
Read-only by default.Write, scripting and CMDB changes are opt-in flags — prod can't be modified by accident.
Full guides & product home →nowaikit.com
- 🌐nowaikit.com— docs, guides & product home
- ☁️NowAIKit Cloud— the toolkit in your browser, no install
- 📦nowaikit-sdk— TypeScript ServiceNow client library
- 🧰NowAIKit Builder(VS Code) ·NowAIKit Utils(browser extension)
⚠️ Official distribution only:install fromnpm (nowaikit)ornowaikit.com. NowAIKit is never shipped as a downloadable GitHub.zip— beware copycat "download" repos.
© 2026 NowAIKit · Source available under theElastic License 2.0
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