Intercom

by fabian1710

5 stars

383 downloads

Not rated

GitHub

About

Integrates with Intercom to provide filtered access to conversations and chats, enabling detailed analysis of customer interactions and support trends.

Details

Author: fabian1710
Repository: fabian1710/mcp-intercom
GitHub stars: 5
Downloads: 383
Categories: Communication, Other, Productivity, Developer Tools, Design, Workplace, AI, Community, Search, Knowledge Base, Frontend, Infrastructure

- Query Intercom conversations with filtering options:
- Date range (start and end dates)
- Customer ID
- Conversation state
- Secure access using your Intercom API key
- Rich conversation data including:
- Basic conversation details
- Contact information
- Statistics (responses, reopens)
- State and priority information

Setting up with Highlight

This MCP is not yet compatible with Highlight’s one-click setup. However, you can still use it with Highlight by following these steps:

Download and install Highlight from highlightai.com/download
Navigate to the plugins tab and select "Add Custom Plugin"
Configure the plugin with the settings below
Plugin Name Intercom

Command (node, npx, python, etc.) node
Arguments
- Argument 1 /path/to/mcp-intercom/dist/index.js
Environment
- INTERCOM_API_KEY your_api_key_here
Please refer to the README for specific instructions on how to obtain API keys or other required environment variables.
Enable "Start Automatically" if you want the plugin to start when Highlight launches

Setting up with Cursor

Open Cursor's settings
Navigate to the MCP section
Click "Add new Global MCP server"
Copy and paste the configuration below based on your operating system

JSON

{
    "mcpServers": {
        "intercom": {
            "env": {
                "INTERCOM_API_KEY": "your_api_key_here"
            },
            "args": [
                "/path/to/mcp-intercom/dist/index.js"
            ],
            "command": "node"
        }
    }
}

JSON

{
    "mcpServers": {
        "intercom": {
            "env": {
                "INTERCOM_API_KEY": "your_api_key_here"
            },
            "args": [
                "/path/to/mcp-intercom/dist/index.js"
            ],
            "command": "node"
        }
    }
}

JSON

{
    "mcpServers": {
        "intercom": {
            "env": {
                "INTERCOM_API_KEY": "your_api_key_here"
            },
            "args": [
                "/path/to/mcp-intercom/dist/index.js"
            ],
            "command": "node"
        }
    }
}

Setting up with Claude Desktop

Open Claude Desktop's settings
Go to the Integrations tab
Click "Add MCP Server"
Use the configuration below based on your operating system

Note: Make sure Claude Desktop is running before attempting to connect.

JSON

{
    "mcpServers": {
        "intercom": {
            "env": {
                "INTERCOM_API_KEY": "your_api_key_here"
            },
            "args": [
                "/path/to/mcp-intercom/dist/index.js"
            ],
            "command": "node"
        }
    }
}

JSON

{
    "mcpServers": {
        "intercom": {
            "env": {
                "INTERCOM_API_KEY": "your_api_key_here"
            },
            "args": [
                "/path/to/mcp-intercom/dist/index.js"
            ],
            "command": "node"
        }
    }
}

JSON

{
    "mcpServers": {
        "intercom": {
            "env": {
                "INTERCOM_API_KEY": "your_api_key_here"
            },
            "args": [
                "/path/to/mcp-intercom/dist/index.js"
            ],
            "command": "node"
        }
    }
}

Setting up with Windsurf

Open Windsurf's preferences
Go to the Integrations section
Click "Add MCP Integration"
Use the configuration below based on your operating system

JSON

{
    "mcpServers": {
        "intercom": {
            "env": {
                "INTERCOM_API_KEY": "your_api_key_here"
            },
            "args": [
                "/path/to/mcp-intercom/dist/index.js"
            ],
            "command": "node"
        }
    }
}

JSON

{
    "mcpServers": {
        "intercom": {
            "env": {
                "INTERCOM_API_KEY": "your_api_key_here"
            },
            "args": [
                "/path/to/mcp-intercom/dist/index.js"
            ],
            "command": "node"
        }
    }
}

JSON

{
    "mcpServers": {
        "intercom": {
            "env": {
                "INTERCOM_API_KEY": "your_api_key_here"
            },
            "args": [
                "/path/to/mcp-intercom/dist/index.js"
            ],
            "command": "node"
        }
    }
}

Setting up with Cline

Open Cline's settings
Navigate to the Integrations section
Click "Add MCP Server"
Copy and paste the configuration below based on your operating system

Note: Make sure to restart Cline after adding the configuration.

JSON

{
    "mcpServers": {
        "intercom": {
            "env": {
                "INTERCOM_API_KEY": "your_api_key_here"
            },
            "args": [
                "/path/to/mcp-intercom/dist/index.js"
            ],
            "command": "node"
        }
    }
}

JSON

{
    "mcpServers": {
        "intercom": {
            "env": {
                "INTERCOM_API_KEY": "your_api_key_here"
            },
            "args": [
                "/path/to/mcp-intercom/dist/index.js"
            ],
            "command": "node"
        }
    }
}

JSON

{
    "mcpServers": {
        "intercom": {
            "env": {
                "INTERCOM_API_KEY": "your_api_key_here"
            },
            "args": [
                "/path/to/mcp-intercom/dist/index.js"
            ],
            "command": "node"
        }
    }
}

Setting up with Goose

Open Goose's preferences
Go to the Integrations tab
Select "MCP Servers"
Click "Add New Server"
Use the configuration below based on your operating system

JSON

{
    "mcpServers": {
        "intercom": {
            "env": {
                "INTERCOM_API_KEY": "your_api_key_here"
            },
            "args": [
                "/path/to/mcp-intercom/dist/index.js"
            ],
            "command": "node"
        }
    }
}

JSON

{
    "mcpServers": {
        "intercom": {
            "env": {
                "INTERCOM_API_KEY": "your_api_key_here"
            },
            "args": [
                "/path/to/mcp-intercom/dist/index.js"
            ],
            "command": "node"
        }
    }
}

JSON

{
    "mcpServers": {
        "intercom": {
            "env": {
                "INTERCOM_API_KEY": "your_api_key_here"
            },
            "args": [
                "/path/to/mcp-intercom/dist/index.js"
            ],
            "command": "node"
        }
    }
}

From the repository

Start the server:

npm start

`search-conversations`

Searches Intercom conversations with optional filters. Parameters: createdAt (optional object with operator and value), updatedAt (optional object with operator and value), sourceType (optional string), state (optional string), open (optional boolean), read (optional boolean).

search-conversations

Searches Intercom conversations with optional filters.

Claude Desktop / Cursor

Paste into your MCP client config file to install this server.

{
    "mcpServers": {
        "intercom": {
            "env": {
                "INTERCOM_API_KEY": "your_api_key_here"
            },
            "args": [
                "/path/to/mcp-intercom/dist/index.js"
            ],
            "command": "node"
        }
    }
}

Linux

{
    "env": {
        "INTERCOM_API_KEY": "your_api_key_here"
    },
    "args": [
        "/path/to/mcp-intercom/dist/index.js"
    ],
    "command": "node"
}

Macos

{
    "env": {
        "INTERCOM_API_KEY": "your_api_key_here"
    },
    "args": [
        "/path/to/mcp-intercom/dist/index.js"
    ],
    "command": "node"
}

Windows

{
    "env": {
        "INTERCOM_API_KEY": "your_api_key_here"
    },
    "args": [
        "/path/to/mcp-intercom/dist/index.js"
    ],
    "command": "node"
}

A Model Context Protocol (MCP) server that provides access to Intercom conversations and chats. This server allows LLMs to query and analyze your Intercom conversations with various filtering options.

- Query Intercom conversations with filtering options:

- Date range (start and end dates)
- Customer ID
- Conversation state

- Basic conversation details
- Contact information
- Statistics (responses, reopens)
- State and priority information

git clone https://github.com/fabian1710/mcp-intercom.git cd mcp-intercom

- Add the server to your Claude for Desktop configuration (~/Library/Application Support/Claude/claude_desktop_config.jsonon macOS or%AppData%\Claude\claude_desktop_config.jsonon Windows):

{ "mcpServers": { "intercom": { "command": "node", "args": ["/path/to/mcp-intercom/dist/index.js"], "env": { "INTERCOM_API_KEY": "your_api_key_here" } } } }

Searches Intercom conversations with optional filters.

- createdAt(optional): Object withoperator(e.g., ">", "<", "=") andvalue(UNIX timestamp) for filtering by creation date.
- updatedAt(optional): Object withoperator(e.g., ">", "<", "=") andvalue(UNIX timestamp) for filtering by update date.
- sourceType(optional): Source type of the conversation (e.g., "email", "chat").
- state(optional): Conversation state to filter by (e.g., "open", "closed").
- open(optional): Boolean to filter by open status.
- read(optional): Boolean to filter by read status.

- "Search for all conversations created after January 1, 2024"
- "Find conversations updated before last week"
- "List all open email conversations"
- "Get all unread conversations"

- The server requires an Intercom API key to function
- API key should be stored securely in environment variables
- The server only provides read access to conversations
- All API requests are made with proper authentication
- Start development mode with auto-recompilation:
- Fork the repository
- Create a new branch for your feature
- Make your changes
- Submit a pull request

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Intercom

About

Details

Jump to

Setting up with Highlight

Setting up with Cursor

JSON

JSON

JSON

Setting up with Claude Desktop

JSON

JSON

JSON

Setting up with Windsurf

JSON

JSON

JSON

Setting up with Cline

JSON

JSON

JSON

Setting up with Goose

JSON

JSON

JSON

From the repository

`search-conversations`

search-conversations

Claude Desktop / Cursor

Linux

Macos

Windows

Salesforce MCP Server - Enhanced Edition

Install

About

Details

Jump to

Setting up with Highlight

From the repository

search-conversations

search-conversations

Claude Desktop / Cursor

Linux

Macos

Windows

Salesforce MCP Server - Enhanced Edition

Install

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`search-conversations`