DragApp — Gmail & Whatsapp For AI Tools (Shared Inbox MCP Server)

by nick-timms

263 downloads

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GitHub

Communication

Description

# DragApp MCP Server An [MCP](https://modelcontextprotocol.io) server for [DragApp](https://dragapp.com) — AI-powered email & WhatsApp for teams. Read and reply to emails, send WhatsApp messages, search threads, manage boards, and more from Claude, ChatGPT, Cursor, or any…

About

Details

Author: nick-timms
Downloads: 263
Categories: Communication

- Email management: list, read, reply, send, search, filter, and move threads
- WhatsApp messaging: send messages, templates, list templates, view conversations
- Board and column management: list, view, and organize boards and columns
- Card operations: create, update, move, archive, and list cards within columns
- Knowledge base: create, update, search, and list articles
- Team analytics: response times, daily activity, closed activity metrics
- Automations: toggle automations and AI drafts
- Contacts

Setting up with Highlight

This MCP is not yet compatible with Highlight’s one-click setup. However, you can still use it with Highlight by following these steps:

Download and install Highlight from highlightai.com/download
Navigate to the plugins tab and select "Add Custom Plugin"
Configure the plugin with the settings below

Plugin Name DragApp — Gmail & Whatsapp For AI Tools (Shared Inbox MCP Server)

Command (node, npx, python, etc.)

Please refer to the README for specific instructions on how to obtain API keys or other required environment variables.
Enable "Start Automatically" if you want the plugin to start when Highlight launches

Setting up with Cursor

Open Cursor's settings
Navigate to the MCP section
Click "Add new Global MCP server"
Copy and paste the configuration below based on your operating system

JSON

{
    "mcpServers": {
        "dragapp \u2014 gmail & whatsapp for ai tools (shared inbox mcp server)": {
            "dragapp": {
                "command": "npx",
                "args": [
                    "-y",
                    "@dragapp/mcp-server"
                ],
                "env": {
                    "DRAG_API_KEY": "your-api-key"
                }
            }
        }
    }
}

JSON

{
    "mcpServers": {
        "dragapp \u2014 gmail & whatsapp for ai tools (shared inbox mcp server)": {
            "dragapp": {
                "command": "npx",
                "args": [
                    "-y",
                    "@dragapp/mcp-server"
                ],
                "env": {
                    "DRAG_API_KEY": "your-api-key"
                }
            }
        }
    }
}

JSON

{
    "mcpServers": {
        "dragapp \u2014 gmail & whatsapp for ai tools (shared inbox mcp server)": {
            "dragapp": {
                "command": "npx",
                "args": [
                    "-y",
                    "@dragapp/mcp-server"
                ],
                "env": {
                    "DRAG_API_KEY": "your-api-key"
                }
            }
        }
    }
}

Setting up with Claude Desktop

Open Claude Desktop's settings
Go to the Integrations tab
Click "Add MCP Server"
Use the configuration below based on your operating system

Note: Make sure Claude Desktop is running before attempting to connect.

JSON

{
    "mcpServers": {
        "dragapp \u2014 gmail & whatsapp for ai tools (shared inbox mcp server)": {
            "dragapp": {
                "command": "npx",
                "args": [
                    "-y",
                    "@dragapp/mcp-server"
                ],
                "env": {
                    "DRAG_API_KEY": "your-api-key"
                }
            }
        }
    }
}

JSON

{
    "mcpServers": {
        "dragapp \u2014 gmail & whatsapp for ai tools (shared inbox mcp server)": {
            "dragapp": {
                "command": "npx",
                "args": [
                    "-y",
                    "@dragapp/mcp-server"
                ],
                "env": {
                    "DRAG_API_KEY": "your-api-key"
                }
            }
        }
    }
}

JSON

{
    "mcpServers": {
        "dragapp \u2014 gmail & whatsapp for ai tools (shared inbox mcp server)": {
            "dragapp": {
                "command": "npx",
                "args": [
                    "-y",
                    "@dragapp/mcp-server"
                ],
                "env": {
                    "DRAG_API_KEY": "your-api-key"
                }
            }
        }
    }
}

Setting up with Windsurf

Open Windsurf's preferences
Go to the Integrations section
Click "Add MCP Integration"
Use the configuration below based on your operating system

JSON

{
    "mcpServers": {
        "dragapp \u2014 gmail & whatsapp for ai tools (shared inbox mcp server)": {
            "dragapp": {
                "command": "npx",
                "args": [
                    "-y",
                    "@dragapp/mcp-server"
                ],
                "env": {
                    "DRAG_API_KEY": "your-api-key"
                }
            }
        }
    }
}

JSON

{
    "mcpServers": {
        "dragapp \u2014 gmail & whatsapp for ai tools (shared inbox mcp server)": {
            "dragapp": {
                "command": "npx",
                "args": [
                    "-y",
                    "@dragapp/mcp-server"
                ],
                "env": {
                    "DRAG_API_KEY": "your-api-key"
                }
            }
        }
    }
}

JSON

{
    "mcpServers": {
        "dragapp \u2014 gmail & whatsapp for ai tools (shared inbox mcp server)": {
            "dragapp": {
                "command": "npx",
                "args": [
                    "-y",
                    "@dragapp/mcp-server"
                ],
                "env": {
                    "DRAG_API_KEY": "your-api-key"
                }
            }
        }
    }
}

Setting up with Cline

Open Cline's settings
Navigate to the Integrations section
Click "Add MCP Server"
Copy and paste the configuration below based on your operating system

Note: Make sure to restart Cline after adding the configuration.

JSON

{
    "mcpServers": {
        "dragapp \u2014 gmail & whatsapp for ai tools (shared inbox mcp server)": {
            "dragapp": {
                "command": "npx",
                "args": [
                    "-y",
                    "@dragapp/mcp-server"
                ],
                "env": {
                    "DRAG_API_KEY": "your-api-key"
                }
            }
        }
    }
}

JSON

{
    "mcpServers": {
        "dragapp \u2014 gmail & whatsapp for ai tools (shared inbox mcp server)": {
            "dragapp": {
                "command": "npx",
                "args": [
                    "-y",
                    "@dragapp/mcp-server"
                ],
                "env": {
                    "DRAG_API_KEY": "your-api-key"
                }
            }
        }
    }
}

JSON

{
    "mcpServers": {
        "dragapp \u2014 gmail & whatsapp for ai tools (shared inbox mcp server)": {
            "dragapp": {
                "command": "npx",
                "args": [
                    "-y",
                    "@dragapp/mcp-server"
                ],
                "env": {
                    "DRAG_API_KEY": "your-api-key"
                }
            }
        }
    }
}

Setting up with Goose

Open Goose's preferences
Go to the Integrations tab
Select "MCP Servers"
Click "Add New Server"
Use the configuration below based on your operating system

JSON

{
    "mcpServers": {
        "dragapp \u2014 gmail & whatsapp for ai tools (shared inbox mcp server)": {
            "dragapp": {
                "command": "npx",
                "args": [
                    "-y",
                    "@dragapp/mcp-server"
                ],
                "env": {
                    "DRAG_API_KEY": "your-api-key"
                }
            }
        }
    }
}

JSON

{
    "mcpServers": {
        "dragapp \u2014 gmail & whatsapp for ai tools (shared inbox mcp server)": {
            "dragapp": {
                "command": "npx",
                "args": [
                    "-y",
                    "@dragapp/mcp-server"
                ],
                "env": {
                    "DRAG_API_KEY": "your-api-key"
                }
            }
        }
    }
}

JSON

{
    "mcpServers": {
        "dragapp \u2014 gmail & whatsapp for ai tools (shared inbox mcp server)": {
            "dragapp": {
                "command": "npx",
                "args": [
                    "-y",
                    "@dragapp/mcp-server"
                ],
                "env": {
                    "DRAG_API_KEY": "your-api-key"
                }
            }
        }
    }
}

From the repository

Obtain an API key from DragApp (Settings → Integrations). Then configure the server in your AI tool’s MCP configuration file (e.g., claude_desktop_config.json for Claude Desktop or .cursor/mcp.json for Cursor) by setting the DRAG_API_KEY environment variable and using the command npx -y @dragapp/mcp-server. The server works with any MCP‑compatible client.

`list_boards`

List all DragApp boards the user has access to. Call this first to discover board IDs. Returns board name, owner, unread count, and contributor info.

`get_board`

Get details of a specific DragApp board by ID. Returns board name, owner, and members.

`list_columns`

List all columns (stages) on a DragApp board. Columns represent workflow stages like To Do, In Progress, Done. Returns label-style IDs (e.g. "Label_1") used by list_threads, filter_threads, and move_thread.

`list_board_members`

List all boards with their columns and member info. Returns the main board and secondary boards with columns for each.

`list_teams`

List all teams the user belongs to. Returns team IDs needed by knowledge base tools (list_articles, get_article, create_article, update_article).

`list_threads`

List items in a specific column of a DragApp board. Call list_columns first to get column IDs — they are strings like "Label_1", not numbers. A column can mix three item types: email threads (have `threadId`/`from`/`subject`), task cards (have `cardId`/`title`/`status`), and WhatsApp conversations (have `cardId`/`contact`). Use `cardId` with get_card / update_card / move_card, or with the whatsapp tools for WhatsApp items.

`get_thread`

Get a single email message by ID. Returns the HTML body (and a plain-text version), sender, recipients, attachments, and reply-to info for composing a response. You can pass either messageId or threadId — they are the same value.

`reply_to_thread`

Reply to an existing email thread. Sent from the current user's connected Gmail address. For single-message threads, threadId works as messageId. For multi-message threads, pass the specific messageId you're replying to — get_thread returns it. Confirm with the user before sending when intent is unclear. Reference: https://www.dragapp.com/docs/mcp/

`send_new_email`

Compose and send a new email from a DragApp board's connected email address. Creates a new thread in the board. Confirm with the user before sending when intent is unclear. Reference: https://www.dragapp.com/docs/mcp/

`search_threads`

Search items across a board by content or sender. Returns matches with preview snippets. Matches can be email threads (`threadId`), task cards (`cardId`/`title`), or WhatsApp conversations (`cardId`/`contact`). Note: matching is on whole words with no stemming, so "cancellation" will not match "cancelling". If a search returns nothing, try a shorter or differently spelled term, or use filter_threads or list_threads.

`filter_threads`

Filter email threads by criteria such as assignee, tags, or column. More targeted than search — use this when you know specific filter values.

`move_thread`

Move an email thread to a different column or board. Use this to triage emails — e.g. move from Inbox to In Progress, or to a different team's board.

`move_threads_bulk`

Move multiple email threads at once to a different column or board. Use this for batch triage operations.

`list_cards_in_column`

List all cards in a specific column of a DragApp board. Supports pagination. Cards are email threads or tasks with titles, assignees, due dates, and custom fields.

`get_card`

Get full details of a card (task or email thread) by ID. Returns title, status, assignees, due date, column, board, note, and timestamps.

`create_card`

Create a new card (task) on a DragApp board. You can set the title, assign it to a team member, and add a note or comment.

`update_card`

Update an existing card. Change the title, reassign, add a note, set a due date, or change status. Comments cannot be modified via this tool.

`move_card`

Move a card to a different column on the same board, or to another board. newColumnId is the label-style column ID like 'Label_1' (returned by list_columns).

`archive_card`

Archive a task card, which closes it rather than deleting it. The card remains retrievable and its status becomes CLOSED. Email threads cannot be archived with this tool.

`list_labels`

List all shared labels on a board. Labels are coloured markers used to categorise and filter email threads across the team.

`add_label_to_thread`

Add a shared label to an email thread (or task). Use list_labels first to find available label IDs for the board.

`remove_label_from_thread`

Remove a shared label from an email thread (or task).

`toggle_labels`

Add some labels and/or remove others from a thread in one call.

`add_comment`

Add a comment to a card. Comments are internal team messages attached to cards, visible to all board members. Reference: https://www.dragapp.com/docs/mcp/

`get_comment`

Retrieve a specific comment by its ID.

`list_tags`

List all tags (coloured labels) available on a DragApp board. Tags are used to categorise and filter cards. For email thread labels, use list_labels instead.

`add_tag_to_card`

Add a tag to a card. Use list_tags first to find available tag IDs for the board.

`create_task`

Create a standalone task in DragApp. Tasks are lightweight to-do items that can be assigned, given a due date, and tracked on a board.

`search_contacts`

Search for contacts by name or email. The search text must not be empty. Returns matching contact records with name, email, phone, and domain.

`get_contact_conversations`

Get all email conversations involving a specific contact. Returns thread subjects, dates, and preview text. Use search_contacts first to find the contact ID.

`create_contact`

Create a new contact record in DragApp with name, email, and optional phone and note. The contact is filed against a board and becomes visible to that board's members.

`list_articles`

List all knowledge base articles for a team. Returns article titles, categories, and publication status. Use list_teams to find your team ID first.

`get_article`

Get the full content of a knowledge base article by ID, including title, body, category, and publication status. Use list_teams to find your team ID first.

`create_article`

Create a new knowledge base article as a draft, filed under the category you specify. Publishing is done in the Drag web app. Use list_teams to find your team ID first. Reference: https://www.dragapp.com/docs/mcp/

`update_article`

Update an existing knowledge base article's title, body, or category. Use list_teams to find your team ID first. Reference: https://www.dragapp.com/docs/mcp/

`search_knowledge`

Search a Help Center knowledge base by keyword. teamId, slug, and query are all optional except query — with no teamId or slug, the first team that has a configured Help Center slug is used.

`get_response_times`

List individual first-response events for a board over a date range. Every event is a first response to a new email; use get_avg_response_time if you also need follow-up replies. Each event gives intervalTime in milliseconds, the responder, and the thread. Returns raw events, not computed metrics.

`get_avg_response_time`

List individual reply events on a board over a date range, covering follow-up replies as well as first responses. Each event gives intervalTime in milliseconds, the responder, and the thread; firstResponse is true on first responses and absent on follow-ups. Returns raw events, not a computed average.

`get_daily_activity`

List individual emails received on a board over a date range, each with its creation timestamp. Returns raw records, not per-day counts. Narrow the date range on busy boards.

`get_closed_activity`

List individual thread-close events for a board over a date range. Each event gives openedAt, closedAt, intervalTime in milliseconds, and who closed it. Returns raw events, not per-day counts.

`list_automations`

List all automations configured on a board. Shows automation name, trigger type, actions, and whether each is active. Returns an empty array if no automations exist.

`toggle_automation`

Activate or deactivate a board automation. Pass active=true to enable or active=false to disable.

`toggle_ai_drafts`

Enable or disable AI-generated draft replies for a board. When enabling, you must choose a category: 'automatic' (drafts created without prompting) or 'manual' (drafts created on demand).

`get_whatsapp_conversation`

Get the message history of a WhatsApp conversation (card) on a WhatsApp board. Returns messages oldest-first with direction, text, sender, and timestamp, keeping the most recent `limit` messages. Use the cardId returned by list_threads / search_threads on a WhatsApp board (the `cardId` field).

`list_whatsapp_templates`

List the pre-approved WhatsApp message templates available on a WhatsApp board. Returns each template's name, language, status, category, body text, and how many {{n}} variables it expects. Only APPROVED templates can be sent.

`send_whatsapp_message`

Send a free-text WhatsApp message into an existing conversation. Note: WhatsApp only allows free-text messages inside the 24-hour customer service window; outside it, use send_whatsapp_template instead. Requires an existing conversation card — starting a conversation with a number that has never messaged the business is not supported. Confirm with the user before sending when intent is unclear.

`send_whatsapp_template`

Send a pre-approved WhatsApp template message into a conversation. Use this to reach a contact outside the 24-hour window. Call list_whatsapp_templates first to get the exact template name and language, and to see how many {{n}} variables it needs. Requires an existing conversation card — starting a conversation with a number that has never messaged the business is not supported. Confirm with the user before sending when intent is unclear.

Claude Desktop / Cursor

Paste into your MCP client config file to install this server.

{
    "mcpServers": {
        "dragapp \u2014 gmail & whatsapp for ai tools (shared inbox mcp server)": {
            "dragapp": {
                "command": "npx",
                "args": [
                    "-y",
                    "@dragapp/mcp-server"
                ],
                "env": {
                    "DRAG_API_KEY": "your-api-key"
                }
            }
        }
    }
}

McpServers

{
    "dragapp": {
        "command": "npx",
        "args": [
            "-y",
            "@dragapp/mcp-server"
        ],
        "env": {
            "DRAG_API_KEY": "your-api-key"
        }
    }
}

Tools

Email (8 tools)

list_threads · get_thread · reply_to_thread · send_new_email · search_threads · filter_threads · move_thread · move_threads_bulk

Boards (5 tools)

list_boards · get_board · list_columns · list_board_members · list_teams

Cards (6 tools)

list_cards_in_column · get_card · create_card · update_card · move_card · archive_card

Labels (4 tools)

list_labels · add_label_to_thread · remove_label_from_thread · toggle_labels

Contacts (3 tools)

search_contacts · get_contact_conversations · create_contact

Knowledge Base (5 tools)

list_articles · get_article · create_article · update_article · search_knowledge

Analytics (4 tools)

get_response_times · get_avg_response_time · get_daily_activity · get_closed_activity

Automations (3 tools)

list_automations · toggle_automation · toggle_ai_drafts

WhatsApp (4 tools)

send_whatsapp_message · send_whatsapp_template · list_whatsapp_templates · get_whatsapp_conversation

Comments (2 tools)

add_comment · get_comment

Tags (2 tools)

list_tags · add_tag_to_card

Tasks (1 tool)

create_task

47 tools across 12 categories.

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Description

About

Details

Jump to

Setting up with Highlight

From the repository

list_boards

get_board

list_columns

list_board_members

list_teams

list_threads

get_thread

reply_to_thread

send_new_email

search_threads

filter_threads

move_thread

move_threads_bulk

list_cards_in_column

get_card

create_card

update_card

move_card

archive_card

list_labels

add_label_to_thread

remove_label_from_thread

toggle_labels

add_comment

get_comment

list_tags

add_tag_to_card

create_task

search_contacts

get_contact_conversations

create_contact

list_articles

get_article

create_article

update_article

search_knowledge

get_response_times

get_avg_response_time

get_daily_activity

get_closed_activity

list_automations

toggle_automation

toggle_ai_drafts

get_whatsapp_conversation

list_whatsapp_templates

send_whatsapp_message

send_whatsapp_template

Claude Desktop / Cursor

McpServers

Tools

Email (8 tools)

Boards (5 tools)

Cards (6 tools)

Labels (4 tools)

Contacts (3 tools)

Knowledge Base (5 tools)

Analytics (4 tools)

Automations (3 tools)

WhatsApp (4 tools)

Comments (2 tools)

Tags (2 tools)

Tasks (1 tool)

Install

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`list_boards`

`get_board`

`list_columns`

`list_board_members`

`list_teams`

`list_threads`

`get_thread`

`reply_to_thread`

`send_new_email`

`search_threads`

`filter_threads`

`move_thread`

`move_threads_bulk`

`list_cards_in_column`

`get_card`

`create_card`

`update_card`

`move_card`

`archive_card`

`list_labels`

`add_label_to_thread`

`remove_label_from_thread`

`toggle_labels`

`add_comment`

`get_comment`

`list_tags`

`add_tag_to_card`

`create_task`

`search_contacts`

`get_contact_conversations`

`create_contact`

`list_articles`

`get_article`

`create_article`

`update_article`

`search_knowledge`

`get_response_times`

`get_avg_response_time`

`get_daily_activity`

`get_closed_activity`

`list_automations`

`toggle_automation`

`toggle_ai_drafts`

`get_whatsapp_conversation`

`list_whatsapp_templates`

`send_whatsapp_message`

`send_whatsapp_template`